Level 1 Level 2 Level 3
Needs diagnostic
Measures wellbeing engagement and leadership
Immediate results
Explanatory tutorials
Team review of diagnostic results
1-2-1 conversations about needs
Questions to ensure 1-2-1s are successful
Ability to record goals
Option to retake diagnostic and track progress
Senior Team Review – special dashboard
Internal benchmarking
Telephone support
Familiarisation workshop for team leaders  
Take diagnostic as often as required  
28 activities (20 mins each) to improve scores  
An activity schedule  
Comprehensive list of resources.  
Ability to integrate additional resources, articles, tips, posters, videos etc.  
Consultation with line manager  
7 steps for Needs Driven Leadership  
Leadership infographic sent monthly to team leaders (1 minute read)  
Indicator video sent monthly (3 minutes)  
Systemised proactive feedback    
Self-managed 360    
Ability to invite feedback from other teams, customers and suppliers    
Skilling in constructive conversations    
Track progress at individual, team and organisational levels    
Measure against the 7 steps for Needs Driven Leadership    


Terms and Conditions of Sales

1. Price per subscription per month.
BP2W will provide to you such number of subscriptions to the Products as we agree with you in your order and at the price per month (excluding VAT) as we agree with you in your order. Each subscription constitutes the grant by BP2W to you on our Terms of Business of a limited, revocable permission for a single individual user to make commercial use of the Products and the content provided within the Products (“Access”). This Access shall remain in effect until and unless cancelled by you.

2. Minimum subscription term.
The minimum subscription to the Products is for 1 month from the date of acceptance by us of your order, and payment for the full 1 month shall be made in advance when you order.

3. Monthly subscription payments.
The subscription fee, as agreed with you in your order, will be collected monthly in advance on the same calendar date as your initial subscription order.

4. Price changes.
BP2W may change your monthly subscription fee as some time in the future and will communicate any price changes to you three months in advance and, if applicable, how to accept those changes. Price changes will take effect at the start of the next month following the date of the price change. Subject to applicable law, you accept the new price by the user continuing to use the Products after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by cancelling your BP2W subscription to the Products prior to the change going into effect.

5. You can cancel a subscription because of something we have done or are going to do.
You can cancel a subscription if (a) we have told you about an upcoming change to our Terms of Business which you do not agree to, (b) we have told you about an upcoming change to the price payable for your subscription which you do not agree to, or (c) we have suspended the Products for longer than two weeks in the aggregate in any period of 12 months. In that case we will refund you within 14 days by the method you used for payment pro-rata for any unused period of your subscription.

6. You can cancel a subscription at any time at your discretion.
You can cancel your BP2W subscription to the Products at any time in your discretion without any reason by notifying Customer Services in writing. The cancellation will take effect the day after the last day of the current subscription month. If you cancel before the end of the initial 12 month period, we will not refund any subscription fees already paid to us.

7. We may end your subscription if you break our contract.
BP2W may end your subscription at any time by writing to you if (a) you do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due, or (b) if we determine that you have clearly, seriously or repeatedly breached our Terms of Business.

8. We may withdraw the Products at any time in our discretion.
BP2W may write to you to let you know that we are going to stop providing the Products. We will let you know at least 14 days in advance of our stopping the supply of the Products and will refund any sums you have paid in advance for the Products which will not be provided.

9. Your right to change your mind.
You are buying a subscription to the Products from BP2W online and so you have a legal right to change your mind. You have 14 days after the day we email you to confirm we accept your order or, if earlier, until your subscription code is entered and download of the Products has begun. You agree that the Products will be provided to you immediately and you agree that you will lose the right to change your mind in relation to a subscription once your subscription code has been entered and the download of the Products has begun.

10. Telling us you have changed your mind.
If you have changed your mind, please let us know by calling a member of our customer services team on +44 (0)1425 612610.

11. What we will refund, how and when.
We will cancel and permanently disable your subscription code and we will refund to you the price you paid us for the Products when you ordered, by the method you used for payment. The refund will be made within 14 days of the date of receipt by us of your notice that you have changed your mind.

12. Product updates and upgrades.
We are continually upgrading, improving and updating BP2W Products to improve the user’s experience. You give us permission to download and install upgrades, updates and additional features to improve, enhance and further develop the Products.


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